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Terms of Use

Last updated: July 2026

By accessing or using Caregivers Malaysia (the “Site”), you agree to these Terms of Use. If you do not agree, please do not use the Site.

1. What the Site is

The Site is a directory that lets independent, self-employed caregivers create a public profile, and lets prospective employers — families needing in-home support, or care centres with a staffing need (each, an “Employer”) — search and contact them directly. The Site is operated by Agensi Pekerjaan GLC; caregivers who complete a profile may also be considered as placement candidates by Agensi Pekerjaan GLC in addition to being contacted directly by Employers. The Site does not itself employ any caregiver listed.

2. No professional advice, no endorsement

Content on the Site is general information and is not medical, legal, financial or professional advice. A published profile is not an endorsement, recommendation or guarantee of a caregiver’s competence, character, or suitability.

3. Verification is limited

A profile is automatically verified and published only once the caregiver has completed every required field, including uploading a photo and an ID document. This confirms the profile is complete only — nobody manually reviews the uploaded ID, and it is not a criminal record check, identity check, reference check, or qualification verification. Employers must independently verify any caregiver’s identity, credentials and suitability before engaging them.

4. Arrangements are between users

Any arrangement, agreement, payment or engagement between a caregiver and an Employer is solely between those parties. We are not a party to it, do not process payments, and have no involvement in setting rates, hours, or terms of engagement.

5. Acceptable use

You agree not to misuse the Site, including by providing false information, scraping data at scale, attempting to disrupt the service, or using it for any unlawful purpose.

6. Limitation of liability

To the fullest extent permitted by law, the Site and its operators shall not be liable for any loss or damage — direct, indirect, incidental, consequential or otherwise — arising from or connected with your use of the Site, any information on it, or any arrangement, engagement or interaction between a caregiver and an Employer. The Site is provided on an “as is” and “as available” basis, without warranties of any kind, express or implied.

7. Indemnity

You agree to indemnify and hold harmless the Site and its operators from any claims or liabilities arising out of your use of the Site or your breach of these Terms.

8. Governing law

These Terms are governed by the laws of Malaysia, and you submit to the exclusive jurisdiction of the Malaysian courts.

9. Severability

If any provision of these Terms is found invalid or unenforceable, it will be limited or removed to the minimum extent necessary, and the remaining provisions continue in full force.

10. Contact

Questions about these Terms can be sent through our contact form.

These Terms are provided for general information and do not constitute legal advice.